Required Information

All claims submitted via the mobile app or via post must have:

  • A legible receipt that has been supplied by the provider that clearly outlines:
  • Date of Service
  • Item numbers of services performed
  • Provider Number
  • Cost of services provided – If multiple services have been provided each service must have an item number and the cost per service itemised.

For claims that have an MBS (Medicare Benefits Schedule) number you must supply one of the following pieces of information as evidence:

  • Medicare statement of claims and benefit
  • Medicare claims history

The medicare state of claims and benefit and Medicare lodgement advices. The Medicare history can be obtained from the MyGov website. If you do not have a MyGov account, click here to set it up.