Required Information

All claims submitted via the mobile app or via post must have:

• A legible receipt that has been supplied by the provider that clearly outlines:
• Date of Service
• Item numbers of services performed
• Provider Number
• Cost of services provided – If multiple services have been provided each service must have an item number and the cost per service itemised.

For claims that have a Medicare Benefits Schedule (MBS) item number, you must also supply one of the following Medicare documents as evidence of the rebate paid:

• Medicare Statement of Claims and Benefit (available from your provider at the time of service)
• Medicare Claims History Statement (available from the myGov website)

If you do not have a MyGov account, click here to set it up.